There are no refunds or exchanges on custom work and/or special orders. When an estimate is agreed upon, we will then need a 50% deposit before your furniture is accepted on the premises and/or we then begin work on furniture you have purchased from the store. Deposits are non-refundable. All custom orders need to be picked up on the promised due date. We are not responsible for damages to a piece that sits in the store after your pick up date. Furniture that is not picked up by due date is subject to a storage fee. Storage fees shall accrue at $10.00 per day. These fees are subject to change without notice. If not picked up within 30 days of promised date, you will lose your deposit and the furniture shall become the property of “Vintage Rehabs” (whether it is your piece or ours). If you are using a delivery service, all orders must be paid in full before the delivery service leaves the premises of Handpainted Furniture.